Shipping & Returns
Flat rate $9.95 delivery fee* for orders up to the value of $167.99 (including discount codes that have been used)
FREE DELIVERY for any orders totaling $168.00 or more (including discount codes that have been used)
Returns & Refund Policy
We do not refund for change of mind, however our goods do come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major fault or failure. You are also entitled to have the goods or replaced if the goods fail to be of acceptable quality. In order to take advantage of your rights under this refund policy, you must initially inform us of your intention and reason for the return within 10 days of receiving the product. You will be responsible for paying postage costs associated with returns under this policy unless a prior agreement is reached.
*Deliveries to the Northern Territory and remote locations
Deliveries to Northern Territory and regional locations greater than 200km from a capital city (excluding NT) are subject to an additional $30 charge per carton to cover some of the freight cost. Please contact us to check before ordering. We thank you for your understanding.
For all other feedback or issues to resolve, please contact us directly or call (03) 8407 3737.